Listen to everyone in your company and figure out ways to get them talking. The folks on the front lines—the ones who actually talk to the customer—are the only ones who really know what's going on out there. You'd better find out what they know.

Happiness is sharing my music with the world.

A chair should first embrace the body, then inspire the mind.

我们必须倾听科学的声音，并采取紧急行动应对全球能源挑战。

Risk management is the most important thing to be well understood. If you don't have a good risk management system, you are going to blow up.