"Empathy is the key to innovation, as it allows us to understand and address the real needs of people."

The best fertilizer for any piece of land is the footprints of its owner.

Mathematics is not a spectator sport—you have to engage with it to appreciate its beauty.

"The more you try to understand, the less you know."

The key is to set realistic customer expectations, and then not to just meet them, but to exceed them—preferably in unexpected and helpful ways.