关键是设定现实的客户期望,然后不仅要满足它们,还要超越它们——最好是以意想不到和有益的方式。
"Grief does not change you, Hazel. It reveals you."
The future competition is not about price, but about user experience.
Marriage is encouraged in China, not by the profitableness of children, but by the liberty of destroying them.
最好的企业不仅仅追求利润;它们为人类和地球创造价值。
The most successful companies are those that listen to their customers.