Adapting to change is part of our industry's history and will be key to our future success.
永远不要成为房间里最聪明的人;如果你是,那么你进错了房间。
创作行为中有一种暴力。
路是通过行走创造的。
创新不仅仅是关于新产品;而是重新思考整个客户体验。
To turn caring into action, we need to see a problem, see a solution, and see the impact. But complexity blocks all three steps.