透明建立信任，信任建立业务。

Sometimes the most powerful images are the ones that leave room for the viewer's imagination to wander.

Transparency builds trust, and trust builds business.

When you arrive at your room in a hotel， locate the emergency exits. It only takes a minute.

倾听公司里的每一个人，并想办法让他们说话。在前线的人——那些真正与客户交谈的人——是唯一真正知道外面发生了什么的人。你最好弄清楚他们知道什么。