让团队发挥最大潜能的方法是，以困难但可达成的目标挑战他们，以真诚与信任鼓励他们，以扣人心弦的愿景激发他们，和以同理心倾听他们。
We have a vision of being the most customer-centric company on Earth.
The idea that everyone should slavishly work so they do something inefficiently so they keep their job – that just doesn’t make any sense to me. That can’t be the right answer.
数学的统一性不是幻觉，而是等待被揭示的现实。
决策是行政的核心，而决策的核心是艺术而非科学。
唱歌是我表达爱的方式。
The true value of a company lies in its people and their commitment to excellence.
Never let success get to your head or failure to your heart.