The key is to set realistic customer expectations, and then not to just meet them, but to exceed them—preferably in unexpected and helpful ways.

一本书是一扇门，每个读者都以不同的方式穿过它。

除了诱惑，我什么都能抵抗。

从老师那里学到一切是学生的责任，充分激发学生的全部潜力是老师的责任。

I always like to look on the optimistic side of life, but I am realistic enough to know life is a complex matter.

The key to growth is adaptability in an ever-changing market.

Your time is limited, so don't waste it living someone else's life.