行为不仅仅是一种反应，更是一种沟通。

Customer loyalty is earned, not bought.

"Every border is a fiction, drawn first in the mind before it scars the earth."

唯一比被人谈论更糟糕的事情是不被人谈论。

To turn caring into action, we need to see a problem, see a solution, and see the impact. But complexity blocks all three steps.

I prefer liberty with danger to peace with slavery.