模型不是水晶球，但它们是理解未来的最佳工具。

"It has always seemed strange to me... the things we admire in men, kindness and generosity, openness, honesty, understanding and feeling, are the concomitants of failure in our system. And those traits we detest, sharpness, greed, acquisitiveness, meanness, egotism and self-interest, are the traits of success."

"The characters in my books are often people who are struggling to find their place in the world."

"In the end, we will remember not the words of our enemies, but the silence of our friends."

生命中最美丽的东西不是事物，而是瞬间。

"I believe in the power of books to change lives."

战略是关于组织如何前进的。它不是详细的计划或一组绩效目标。