I don’t like to be small. I like to be big.

Bring out the best in the team by challenging them with tough but achievable goals, encouraging them with sincerity and trust, motivating them with a compelling vision and listening to them with empathy.

First you take a drink, then the drink takes a drink, then the drink takes you.

The human mind is a machine for self-deception; we see what we want to see.

质量管理的问题不是人们不知道它。问题是他们认为自己知道。

天地没有偏爱，对待万物像对待草扎的狗一样；圣人也没有偏爱，对待百姓像对待草扎的狗一样。