In times of crisis, transparency builds trust faster than anything else.
在危机时期,透明度比任何其他东西都能更快地建立信任。
"We are all broken, that's how the light gets in."
On marketing: "In the old world, you devoted 30% of your time to building a great service and 70% of your time to shouting about it. In the new world, that inverts."
A society that puts equality before freedom will get neither. A society that puts freedom before equality will get a high degree of both.
The core of social products is to connect people, not simply transmit information.