Leadership is not about being in charge, but about taking care of those in your charge.
领导力不在于掌控，而在于照顾那些你负责的人。
改变不会一夜之间发生，但每一步前进都是朝着正确的方向迈出的一步。
One strategy: "We've had three big ideas at Amazon that we've stuck with for 18 years， and they're the reason we're successful: Put the customer first. Invent. And be patient."
关键在于不断进步，持续努力。
The best ideas come from the intersection of different disciplines.
