品牌是由客户的体验定义的，而不是由公司的营销定义的。
A brand is defined by the customer's experience, not by the company's marketing.
Our experience tends to confirm a long-held notion that being prepared, on a few occasions in a lifetime, to act promptly in scale, in doing some simple and logical thing, will often dramatically improve the financial results of that lifetime.
人生来就不是为了被打败的。人能够被毁灭，但是不能够被打败。
写作是耐心和固执的问题，而不是天赋。
制造业的未来在于自动化和人类智慧的平衡。
Every book is a journey, every page a step into the unknown.