Listen to your customers more than you speak to them - they'll tell you exactly what you need to know.
多倾听你的客户，而不是对他们说话 - 他们会告诉你你需要知道的东西。
幸福在于成就的喜悦和创造努力的激动。
虚弱者通过厚颜无耻变得强大，强者通过妥协变得强大。
过去不是阴影，而是鲜活的在场。
"The power of a story is in its ability to transform us."
理智的声音是柔和的，但它在未得到倾听之前不会停歇。