每一条帖子背后都是一个有真实感受的真实的人——我们不要忘记这一点。
"Behind every post is a real person with real feelings—let's not forget that."
当[竞争者]在早晨洗澡的时候，他们在想如何超过他们的一个主要竞争对手。我们在早晨洗澡的时候，我们在想如何让我们的客户更满意。实际上，我们想如何发明一些新的东西，我已经看到这个模式在我们的所有业务中重复出现。
一个故事没有开始或结束：人们任意选择那个经验时刻来回顾或展望。
Women, they have minds, and they have souls, as well as just hearts. And they've got ambition, and they've got talent, as well as just beauty. I'm so sick of people saying that love is just all a woman is fit for.
我认为战胜恐惧的唯一方法就是告诉它滚开。
In the act of reading, we find pieces of ourselves scattered across the pages.
The root of the problem is the failure to distinguish between operational effectiveness and strategy.
The true measure of a company's success is how it treats its people during the toughest times.
