我们把客户视为受邀参加派对的客人,而我们是主人。我们的工作是每天让客户体验的每一个重要方面都变得更好一点。
The past is a foreign country; they do things differently there.
You can't manage what you don't measure.
The more you like yourself, the less you are like anyone else, which makes you unique.