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技术本身并不重要。重要的是你相信人们,他们本质上是善良和聪明的,如果你给他们工具,他们会用这些工具做出奇妙的事情。
Technology is nothing. What's important is that you have a faith in people, that they're basically good and smart, and if you give them tools, they'll do wonderful things with them.
你不能只问顾客要什么,然后想法子给他们做什么。等你做出来,他们已经另有新欢了。
A picture must be grasped at once, as a whole, like a piece of music or a poem.
Technology is just a tool. The real challenge is to use it wisely.
创新不仅仅是技术的问题;它关乎我们思维和运营方式的变革。