To be a writer, one must have a certain arrogance, a belief that one's own voice is worth hearing.
要成为一名作家，必须有一定的傲慢，相信自己的声音值得被听到。
关爱别人，这是最为博大的；使别人受益，这是最为深厚的。
创新不仅仅是创造新产品，更是重新构想我们每天如何为客户服务。
In a rapidly changing market, flexibility is the key to success.
The way we communicate with others and with ourselves ultimately determines the quality of our lives.
真正的领导力在于服务他人，而非指挥他们。