关键是设定现实的客户期望，然后不仅要满足他们，而且要超越他们——最好是以意想不到和有益的方式。
The key is to set realistic customer expectations, and then not to just meet them, but to exceed them—preferably in unexpected and helpful ways.
时尚的未来不仅仅是关于潮流；它关乎责任与创新。
在历史的大部分时期，匿名者都是女性。
The best way to find out if you can trust somebody is to trust them.