What we need to do is always lean into the future; when the world changes around you and when it changes against you—what used to be a tail wind is now a head wind—you have to lean into that and figure out what to do because complaining isn't a strategy.

One strategy: "We've had three big ideas at Amazon that we've stuck with for 18 years， and they're the reason we're successful: Put the customer first. Invent. And be patient."

一段时间后，我们推出的高使用率的产品会为谷歌和合作伙伴带来显著的收益，就像今天的搜索引擎所做的那样。(这就是为何拉里·佩奇要把谷歌转变为Alphabet。)

"The only thing necessary for the triumph of evil is for good men to do nothing."

生活的成功意味着做那件对你来说最珍贵的事。

永远不要停止学习——当你认为自己什么都懂的那一刻，就是你开始落后的时刻。