质量管理的问题不在于人们不知道它。问题在于他们认为自己知道。
The problem of quality management is not what people don't know about it. The problem is what they think they do know.
The secret to perfect bread? Time and attention.
最先进的系统是与自然和谐共存的系统。
In transgressing the law of nature, the offender declares himself to live by another rule than that of reason and common equity.