倾听公司里的每一个人，并想办法让他们说话。在前线的人——那些真正与客户交谈的人——是唯一真正知道外面发生了什么的人。你最好弄清楚他们知道什么。
Listen to everyone in your company and figure out ways to get them talking. The folks on the front lines—the ones who actually talk to the customer—are the only ones who really know what's going on out there. You'd better find out what they know.
My mother was an atheist. She used to say that there was good news and bad news about hell. The good news is, hell is just the product of a morbid human imagination. The bad news is, whatever humans can imagine, they can usually create.
Innovation in animal husbandry is not just about technology; it's about understanding the needs of both animals and farmers.