倾听公司里的每一个人，并想办法让他们说话。在前线的人——那些真正与客户交谈的人——是唯一真正知道外面发生了什么的人。你最好弄清楚他们知道什么。
Listen to everyone in your company and figure out ways to get them talking. The folks on the front lines—the ones who actually talk to the customer—are the only ones who really know what's going on out there. You'd better find out what they know.
我认为小说是探索人性复杂性的完美形式。
The future of food security lies beneath the waves.
Success is not final, failure is not fatal: It is the courage to continue that counts.
We don't inherit the oceans from our ancestors - we borrow them from our children.