The way management treats the associates is exactly how the associates will then treat the customers.
我们必须自由，不是因为我们宣称自由，而是因为我们践行自由。
我们都在阴沟里，但仍有人仰望星空。
Emotions are not just reactions; they are powerful indicators of our deepest needs and desires.
The best way to measure your investing success is not by whether you're beating the market but by whether you've put in place a financial plan and a behavioral discipline that are likely to get you where you want to go.