Memory is the bridge between the past and the future.

"Writing is a journey into the unknown, where words become the compass and imagination the guide."

The most important thing in communication is hearing what isn't said.

We've done price elasticity studies, and the answer is always that we should raise prices. We don't do that, because we believe -- and we have to take this as an article of faith -- that by keeping our prices very, very low, we earn trust with customers over time, and that that actually does maximize free cash flow over the long term.

没有阴影就没有阳光，了解夜晚是必要的。

新市场的开放，无论是国内还是国外，以及从手工作坊和工厂到美国钢铁公司等企业的组织发展，都说明了同样的工业突变过程——如果我可以用这个生物学术语的话——它不断地从内部革新经济结构，不断地摧毁旧的经济结构，不断地创造新的经济结构。