The greatest enemy of knowledge is not ignorance, it is the illusion of knowledge.
To be aware of the idea of social structure and to use it with sensibility is to be capable of tracing such linkages among a great variety of milieux.
On motivation: "I strongly believe that missionaries make better products. They care more. For a missionary, it's not just about the business. There has to be a business, and the business has to make sense, but that's not why you do it. You do it because you have something meaningful that motivates you."