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Every book is the wreck of a perfect idea.
I think that the novel is the perfect form for exploring the complexities of human nature.
The object of war is not to die for your country, but to make the other bastard die for his.
One strategy: "We've had three big ideas at Amazon that we've stuck with for 18 years, and they're the reason we're successful: Put the customer first. Invent. And be patient."
Innovation in our industry doesn’t always mean high-tech; sometimes it’s about doing the basics better.