有些人如果好好鼓励，做得出一番事业；但是，还是做那种不论险阻艰辛都要干下去的汉子吧。

樊迟问仁，孔子说：“对人慈爱。”问智，孔子说：“对人了解。”樊迟不理解。孔子说：“以正压邪，能使邪者正。”

"La memoria es un espejo que miente."

You must take personal responsibility. You cannot change the circumstances, the seasons, or the wind, but you can change yourself. That is something you have charge of.

Exceed your customers' expectations. If you do, they'll come back over and over. Give them what they want — and a little more.