爱就是看见无形之物，相信不可能之事。
We thought that we had the answers, it was the questions we had wrong.
The only way to understand another culture is to assume the frame of reference of that culture.
你最不满意的客户是你最大的学习来源。
银行4.0不是技术取代人类，而是技术赋能人类。
快乐的最好方式是让别人快乐。
Whenever there is an argument between two sides， find the third side.
Decision making is the heart of administration, and the heart of decision making is art rather than science.