"The future is not something we enter. The future is something we create."

过去是一个不会停止纠缠你的幽灵。

On marketing: "In the old world， you devoted 30% of your time to building a great service and 70% of your time to shouting about it. In the new world， that inverts."

我们必须在经济增长和环境管理之间取得平衡。