Losses loom larger than gains in people's minds.
真正的领导力在于创造一个人们能够茁壮成长并充分发挥潜能的环境。
变革在开始时最艰难,在中期最混乱,在结束时最美好。
最好的创新方式是从客户开始。
The dynamics of perception are governed by the principle of Prägnanz (good form).