The only thing that makes life possible is permanent, intolerable uncertainty; not knowing what comes next.

书籍是通往其他可能性的窗户。

真正的黑帮像千层面一样安静行动。

The goal as a company is to have customer service that is not just the best but legendary.

公司最大的资产是员工；投资他们，他们就会投资公司。