信任是任何牢固关系的基础，无论是在商业还是生活中。

If you scared, go to church.

With a library you are free, not confined by temporary political climates. It is the most democratic of institutions because no one - but no one at all - can tell you what to read and when and how.

透明能建立信任，即使在有争议的行业也是如此。

"Theologians talk about a prevenient grace that precedes grace itself and allows us to accept it. I think there must also be a prevenient courage that allows us to be brave - that is, to acknowledge that there is more beauty than our eyes can bear, that precious things have been put into our hands and to do nothing to honor them is to do great harm."

Train people well enough so they can leave, treat them well enough so they don't want to.

"Wild things are made from human histories."