如果你不能保持灵活的思路，就会抓狂，忽视解决问题的其他可能性。

Hope is a good thing, maybe the best of things, and no good thing ever dies.

Exceed your customers' expectations. If you do, they'll come back over and over. Give them what they want — and a little more.

I’ve always been an optimist and I suppose that is rooted in my belief that the power of creativity and intelligence can make the world a better place.