In all things — except love — start with the exit strategy. Prepare for the ending. Almost anything is easier to get into than out of.

真理是一面从上帝手中掉下来摔成碎片的镜子。每个人都拿了一块，看着它，以为他们拥有了真理。

Positive emotions broaden our awareness and allow us to see more possibilities.

Consumer preferences evolve rapidly, and staying ahead means listening more than we speak.

The most dangerous phrase in business is: 'We've always done it this way.'