当[竞争者]在早晨洗澡的时候,他们在想如何超过他们的一个主要竞争对手。我们在早晨洗澡的时候,我们在想如何让我们的客户更满意。实际上,我们想如何发明一些新的东西,我已经看到这个模式在我们的所有业务中重复出现。
When [competitors are] in the shower in the morning, they're thinking about how they're going to get ahead of one of their top competitors. Here in the shower, we're thinking about how we are going to invent something on behalf of a customer.
The best leaders are those who empower others to lead.
《三民主义·民族主义·第六讲》(1924年3月2日)
自然通过模式向我们诉说,即使这些模式隐藏在明显的随机性之下。
Persist in doing what you love, one day you will be seen.
The best designs solve problems you didn’t even know you had.