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当[竞争者]在早晨洗澡的时候,他们在想如何超过他们的一个主要竞争对手。我们在早晨洗澡的时候,我们在想如何让我们的客户更满意。实际上,我们想如何发明一些新的东西,我已经看到这个模式在我们的所有业务中重复出现。
When [competitors are] in the shower in the morning, they're thinking about how they're going to get ahead of one of their top competitors. Here in the shower, we're thinking about how we are going to invent something on behalf of a customer.
The key to survival is preparation. Know your environment and be ready for anything.
我的艺术源于只有我能看到的幻觉。
"The beauty of life is in its unpredictability; it's what makes it worth living."
你的工作将占据生活的一大部分,真正满意的唯一方法是做你认为伟大的工作。