You have to be able to laugh at yourself, to not take yourself too seriously.

When you meet with opposition, even if it should be from your husband or your children, endeavor to overcome it by argument and not by authority, for a victory dependent upon authority is unreal and illusory.

Quality is not something you can add on to a product or service. It must be built in from the beginning.

The great secret that all old people share is that you really haven't changed in seventy or eighty years. Your body changes, but you don't change at all.

每一个设计都是对连续过程中一个具体时刻的严格尝试。

But nothing that can be said can begin to take away the anguish and the pain of these moments. Grief is the price we pay for love.