Every man has a right to his own opinion, but no man has a right to be wrong in his facts.

Exceed your customers' expectations. If you do, they'll come back over and over. Give them what they want — and a little more.

The harder I work, the more I live.

我根本不是一个思维敏捷的人。我必须花很多时间才能理解一些东西。