Adventure should be 80 percent planning and 20 percent sheer guts.

"In the end, we are all alone, and that is the most terrifying truth of all."

The quality of an organization's customer service determines the quality of its customer loyalty.

Safety isn't a department - it's a culture that starts at the very top.

创新是解决世界许多问题的关键，它需要实验和冒险的自由。