客户的声音是任何企业中最重要声音。

Productivity metrics that ignore environmental impact are accounting tricks, not real progress.

希望不是一种情绪，而是一种选择。

Sometimes the most powerful images are the ones that leave room for the viewer's imagination to wander.

译文：保持虚静无为的状态，往往会从隐蔽的角度得知他人的行为漏洞。

如果你要描述真相，就把优雅留给裁缝。

"Leadership is about making others better as a result of your presence and making sure that impact lasts in your absence."

这是我的人生，机不可失。