Your most unhappy customers are your greatest source of learning.
客户满意度是衡量公司成功的最终标准。
重要的不是你拥有多少，而是你能给予多少。
Love is not about finding the perfect person, but about seeing the imperfect person perfectly.
British design means having one foot in Windsor Castle and the other in Silicon Valley.
Design is not just about making things beautiful, it's about making things work better.
实现明天理想的唯一限制是我们今天的疑虑。
I’m a human being and I fall in love and sometimes I don’t have control of every situation.