We feel free when we escape – even if it be but from the frying pan to the fire.
Customer obsession is the starting point for everything we do.
理解变化的唯一方法是投身其中,随之而动,加入舞蹈。
最好的领导者是那些既能倾听又能表达的人。
Never underestimate the power of small, consistent actions to drive large-scale change.