我不相信运气，但我相信为事物赋予价值。

持续改进不仅仅是一个流程，而是一种应该深入每个员工内心的思维方式。

Identity capital is our collection of personal assets. It is the repertoire of individual resources that we assemble over time. These are the investments we make in ourselves, the things we do well enough, or long enough, that they become a part of who we are.

最好的故事是那些让你感觉被理解的故事。

我不会让噪音淹没我的声音。