The opening up of new markets, foreign or domestic, and the organizational development from the craft shop and factory to such concerns as U.S. Steel illustrate the same process of industrial mutation—if I may use that biological term—that incessantly revolutionizes the economic structure from within, incessantly destroying the old one, incessantly creating a new one.

Quality is not something you can add on to a product or service. It must be built in from the beginning.

写作是一种抵抗，是保持一个民族的记忆和身份存活的方式。

幸福取决于我们自己。

爱的意义是爱那些不可爱的；宽恕的意义是宽恕那些不可宽恕的；信仰的意义是信仰那些不可置信的；希望的意义是当一切看上去毫无希望的时候仍心有希望。