决策的质量不是由其结果来衡量,而是由做出决策的过程来衡量。
Don’t ever respond to a solicitation or a proposal on the phone. The urgency is a disguise.
最好的想法往往来自于倾听——倾听你的团队、客户,甚至是竞争对手。
Productivity metrics that ignore environmental impact are accounting tricks, not real progress.