The key to success is to get out into the store and listen to what the associates have to say. It's terribly important for everyone to get involved. The best ideas come from the floor.

可持续发展不是成本中心，而是对我们未来的投资。

【解释】幸福不可强求，保持愉快的心情，更能感受到幸福；灾祸难以避免，消除怨恨他人的念头，就能远离灾祸。