我们看待事物的方式、而不是事物本身如何，决定着一切。

On marketing: "In the old world， you devoted 30% of your time to building a great service and 70% of your time to shouting about it. In the new world， that inverts."

最终重要的不是我们找到的答案，而是我们敢于提出的问题。

Innovation in the gas sector must balance immediate needs with long-term sustainability goals.

能源转型不仅仅是更换燃料；它关乎整个系统和思维方式的转变。

The key is to set realistic customer expectations, and then not to just meet them, but to exceed them — preferably in unexpected and helpful ways.