The biggest risk is not taking any risk. In a world that’s changing quickly, the only strategy that is guaranteed to fail is not taking risks.

The key is to set realistic customer expectations, and then not to just meet them, but to exceed them — preferably in unexpected and helpful ways.

Every tree we plant today is a promise to tomorrow.

I believe in the power of storytelling to change the world.

In times of change, the learners will inherit the earth while the knowers will find themselves beautifully equipped to deal with a world that no longer exists.