Trust is the expectation that arises within a community of regular, honest, and cooperative behavior, based on commonly shared norms, on the part of other members of that community.

领导力不在于掌控，而在于照顾你所负责的人。

1997年：贝索斯致股东信《吸引符合你价值观的股东》

世界是一本伟大的书，我们是其中的文字。