We've had three big ideas at Amazon that we've stuck with for 18 years, and they're the reason we're successful: Put the customer first. Invent. And be patient.
译文：计策被抛弃不被采纳，像干涸池塘中的鱼一样无助。
"Writing is the art of listening to the whispers of the universe."
The best decisions are made when you listen to both data and people.
The world is like a chessboard， whereon we may see a living knight， but we cannot see a living chess.
I've always been fascinated by the idea of creating worlds that don't exist.