我们应该用结果来衡量成功，而不仅仅是投入。

希望是美好的，也许是人间至善，而美好的事物永不消逝。

Customer loyalty is earned through consistency, quality, and a genuine commitment to their needs.

Leadership is about making the tough decisions when they need to be made.

忘掉身份危机，去积累身份资本。